Welcome to Mattress By Appointment!

Please read these Terms and Conditions ("Terms") carefully before using our services. By scheduling an appointment, making a purchase, or using our services, you agree to be bound by these Terms.

1. Appointment Scheduling

All visits to our store are by appointment only
You must be 18 years or older to schedule an appointment
We reserve the right to cancel or reschedule appointments if necessary
A valid phone number and email address are required for appointment confirmation
Appointments are subject to availability

2. Products and Pricing

All prices are in US dollarsPrices are subject to change without notice
We strive to offer prices 50-80% below retail
All advertised discounts are off the manufacturer's suggested retail price
Product availability is not guaranteed until purchase is completed

3. Payment Terms

3.1 General Payment

We accept various payment methods including
Major credit cards

Debit cards

Approved financing options

All payments must be verified before delivery

Prices do not include delivery fees unless specifically stated

3.2 Financing Options

Financing is subject to credit approval

Various payment plans are available

Terms of financing are provided separately

We reserve the right to refuse financing

Additional documentation may be required for financing approval

4. Delivery Services

4.1 Delivery Terms

Same-day delivery is available subject to scheduling and inventory

Delivery fees may apply

A valid delivery address must be provided

Customer must ensure adequate access for delivery

Delivery times are approximate and subject to change

4.2 Delivery Requirements

Clear pathway to delivery location required

Adequate space for item placement

Someone 18 or older must be present to accept delivery

Old mattress removal service available upon request (additional fees may apply)

5. Returns and Exchanges

All sales are final unless otherwise stated

Defective products are covered under manufacturer warranty

Return shipping/pickup costs are customer's responsibility

Items must be in original condition with all tags attached

6. Warranties

Manufacturer warranties vary by product

Warranty claims must be processed through manufacturer

Proof of purchase required for warranty claims

Warranties are non-transferable

7. Communications

By using our services, you consent to receive:

Appointment confirmation messages

Delivery updates

Marketing communications

Account updates

Service-related notifications

8. Intellectual Property

All content, trademarks, and logos are property of Mattress By Appointment

No reproduction without written permission

Unauthorized use is prohibited

9. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages

Maximum liability limited to purchase price of product

Force majeure events exempt us from obligations

10. Privacy and Data

See our Privacy Policy for details on data collection and use

We protect customer information

We comply with applicable data protection laws

11. Cancellation Policy

Appointments may be cancelled or rescheduled with reasonable notice

Orders may be cancelled before delivery

Cancellation fees may apply to custom orders

Financing applications may be cancelled before approval

12. Customer Responsibilities

Provide accurate information

Maintain appointment times

Ensure delivery access

Verify product specifications

Inspect products upon delivery

13. Modifications to Terms

We reserve the right to modify these Terms

Changes will be posted with updated date

Continued use constitutes acceptance of changes