Privacy Policy
Last Updated: November 4, 2024
Welcome to Mattress By Appointment!
Thank you for choosing Mattress By Appointment for your sleep needs. We value your privacy and are committed to protecting your personal information.
Overview
This Privacy Policy explains how we collect, use, and protect your personal information when you schedule appointments and interact with our business. This policy applies to all customers and potential customers in the United States and it applies to United States residents only. By providing your information to us, you agree to this Privacy Policy and consent to the collection and use of your information as described herein.
Information We Collect
We collect the following types of personal information:
Name
Phone Number
Email Address
Physical Address (for delivery purposes)
Payment Information (when applicable)
How We Use Your Information
We use your personal information for the following purposes:
Appointment Management
Scheduling and confirming appointments, sending appointment reminders via SMS, following up on appointments and coordinating delivery services.
Sending SMS messages about: Appointment confirmations and reminders, special promotions and sales events, product announcements, store updates and notifications.
Making direct phone calls regarding: Appointment coordination, delivery scheduling, customer service follow-up.
Sending emails about: Account updates, special offers and promotions, product information, store news and events.
We take your privacy seriously and implement appropriate measures to protect your personal information: We do not sell, rent, or lease your personal information to third parties. We maintain industry-standard security measures to protect your data. We limit access to your personal information to authorized personnel only.
We may work with trusted service providers to help us operate our business (such as payment processors or delivery services). These providers are contractually obligated to protect your information and can only use it for specified services.
You have the right to: Access your personal information, update or correct your information, opt-out of marketing communications, request deletion of your information (subject to legal requirements).
By providing your phone number and email address, you consent to receive: SMS messages for appointment-related communications, marketing messages about promotions and special offers, email updates about your account and our services.
You can opt-out of marketing communications at any time by: Replying STOP to any SMS message, using the unsubscribe link in our emails, contacting our store directly.
We may update this Privacy Policy from time to time. We will notify you of any significant changes through email or SMS.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us through our website.